ASIC Report 837: Banks Paid $55 Million for Offset Account Failures. Check Yours Tonight
ASIC's Report 837 (29 July 2026) found eight banks, covering 70% of Australia's $2.5 trillion home loan market, failed to set up and link mortgage offset accounts properly. Banks paid over $55 million in compensation between September 2023 and August 2025, and more is coming. Here is how to check your offset is working and how to claim if it was not.









